Yes. BE Fit is a place for everyone from beginners to athletes. Instructors are trained to provide options to suite different fitness abilities. Please inform your instructor if you are new or have concerns. Our instructors are there to help you each step of the way as you learn and adapt our workout to YOU.

Yes, you may use your BE Fit purchase at any BE Fit location.

It is up to you. We do not require private sessions before joining our group classes. Our instructors are trained to provide options to all fitness levels within our classes. However, if you so prefer we do offer Private and Semi-Private instruction. Contact us by e-mail and we will set you up with one of our instructors for a private session.

Please bring:

• A water bottle with you to class. We offer water filling stations for you to refill as you need, but we do not sell plastic water bottles. For safety reasons, no glass bottles;
• Small towel as you will most likely sweat;
• NO cell phones during classes
• NO pets are allowed — we love our furry friends, but some clients have allergies;
• NO children/individuals who are not registered for class; and
• Grip socks (required). We sell grip socks at the studio for your convenience.

Yes! Please arrive at least 10-minutes prior to the scheduled class start time for your orientation.  If you arrive late for your first class (10 minutes prior to the class starting), we reserve the right to reschedule you for another time/date. This is for your safety because we want you to be properly prepared with an overview of the machine and our process.

Instructors and classes are subject to change without notice.

Socks with grips are required. You may bring your own or they are available for purchase at the front desk.

Please arrive prior to class time. If you are more than 5 minutes late to class, you will be denied entry and your spot may be made available to another client.

If you need to cancel a class, log in to your account, go to My Account, click My Schedule and click Cancel next to the class time. Due to limited number of spaces available in each session, we have an 8-hour class Cancellation Policy. Cancellations must be done online.

– Class Package, single class and/or Class Membership, you will forfeit the class.

– Any Unlimited purchase -e.g. Unlimited Membership/1 Month Unlimited, and/or 2-Week Unlimited new client pricing option, you will be charged a $25 No Show/Late Cancel Fee.

If you are using an Unlimited option and choose to rebook a class on the same day as a Late Cancel or No Show, you will be charged a drop-in rate of $25 for the additional class, in addition to the Late Cancel or No Show fee.

Classes cannot be switched less than 8 hours in advance of the start of class.

If a class you would like to take is full, you may put yourself on the Waitlist. In order to do so, you must have purchased a Session or Series Package. If you do not get a spot in the class, the Session will be returned to your account (for Packages). If a spot opens, you will be added to the class and receive an email or text confirmation depending on your notification preference. This means that you could be added to a morning class in the middle of the night. To check your Waitlist status, log in to your Account, select My Account and click My Schedule.

All classes have a 8-hour cancellation policy, so if you are added to a class from the Waitlist at the last minute, be aware the 8-hour cancellation still applies (see What If I Do Not Show Up for a Class that I Signed Up For above). If you no longer want a spot in the class, you need to remove yourself from the Waitlist at least 8 hours in advance of the class.

We do not offer refunds.

Yes. Several Monthly Memberships options are offered. Monthly Memberships auto-renew/charge every month. Monthly Memberships are automatically charged to a client’s credit card each month. Please make sure that you understand all rules pertaining to the Membership before purchasing/enrolling. See our Pricing page for pricing details and Monthly Membership options. Membership’s may be used at all BE Fit locations.

For 12 & 8-Class Memberships, Member receives 12 or 8 Classes, respectively, every month. Classes expire after one (1) month from charge if not used. If Classes expire, a new Series will automatically be purchased at the time of expiration. Unused Classes do not roll-over. Membership automatically renews at the sooner of one (1) month from the date of last renewal or when the 13th or 9th class is used, respectively; whichever occurs first.

For all Memberships, a Member may cancel at any time with five (5) business days written notice to [email protected]. Cancellation will be effective at the end of the current monthly cycle; no pro-rata refunds are applied. The Membership auto-renews until Member cancels in writing. Members are allowed to place a Hold on their Membership for up to 30-day days once per 12-month rolling period with five (5) business days written notice to [email protected]. Holds may not be applied retroactively.

Member may not sell, assign or transfer Membership/classes. Member must remain current on charges/fees; including Late/No Show Fees. If Member fails to remain current, Member understands that BE Fit reserves the right to suspend or cancel Member’s Membership. Failure to use the Studio will not relieve Member of the contractual obligation. No refunds provided.

All Studios have an iPad for self-check in. IT IS UP TO CLIENTS TO CHECK-IN. If you do not check-in you will be deemed a No Show.

At several of our locations we partner through third party platforms such as ClassPass and FitReserve. When you book through any of the listed platforms, you MUST schedule, reschedule, cancel, switch and/or rebook through the original third party platform — ClassPass or FitReserve. We are not able to change or alter your reservation with any fees that are incurred due to late cancellations or class absences charged by the third party. *Please contact your original booking platform —e.g. ClassPass or FitReserve— for any scheduling/fee requests. *

Please contact us by e-mail at [email protected]. We look forward to you joining our community!